ayowd99 Casino & Sportsbook Data Care
This page describes what we collect when you use ayowd99 and how we keep that data protected. We process personal information (email, phone, name, identity documents, payment details) to verify your identity, process deposits and withdrawals, settle bets, and comply with local regulations. Our servers sit in Jakarta and Medan; your data is encrypted in transit and at rest.
We do not sell your information to third parties. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment partners), KYC verification vendors, and regulators where law requires. You control your account—you can request a data export or deletion anytime via Account Settings.
Our privacy commitments apply whenever you access ayowd99 via browser, mobile app, or any client. This policy is current as of the date below; we update it periodically and notify you of material changes via your account dashboard.
What We Collect on ayowd99
We collect information you provide directly during registration and account use. During signup, we ask for your email address or phone number, a password, and your full legal name. To verify your identity (KYC), we collect a photo of your national ID, passport, or driving license. We also request your date of birth and residential address. This information remains on file for the life of your account and is retained for seven years after account closure to satisfy regulatory requirements.
When you deposit funds, we collect payment method details (your QRIS code, e-wallet username, mobile banking phone number, etc.) and transaction timestamps. When you place a bet on Liga 1, Piala AFF, or our live-dealer tables, we log your stake, odds, settlement result, and timestamp. We do not log your location in real time, but we do note your login IP address for security auditing.
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1
Account registration dataRequired
Email, phone, full name, password hash, registration date.
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2
Identity verification (KYC)Required
National ID or passport photo, date of birth, residential address, verification status and date.
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3
Payment informationRequired
Payment method identifier (e.g., phone number for local payment, username for online payment), transaction hash, deposit and withdrawal dates and amounts.
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4
Betting and gaming activityRequired
All bets placed on Liga 1 sportsbook, live blackjack, Aviator slots, or Mobile Legends esports, including stakes, odds, results, and settlement times.
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5
Technical and security dataAutomatic
Login IP addresses, device type (iOS, Android, browser), session duration, 2FA verification attempts, password reset requests.
How We Use Your Data
We use your data primarily to deliver our service. We verify your identity to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We process payments by sending your payment method identifier to our e-wallet and bank partners (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet partners). We log all bets and game activity to calculate payouts, settle disputes, and maintain auditable records.
We also use your data for security. We monitor login patterns to detect fraud; if we see unusual activity (rapid repeated logins, withdrawals from a new IP address immediately after a large loss), we may flag your account for review. We send you 2FA codes via SMS to verify your identity on new devices. We never use your data to send marketing emails or SMS without your explicit consent.
Data Retention and Your Rights
We retain your account data (name, address, payment history, all bets and results) for seven years after account closure. This meets regulatory requirements in Indonesia and protects both you and us in case of dispute. You can request a full export of your data in CSV format via Account Settings > Data Export. We provide this within 30 days.
You have the right to request deletion of your account and associated data, subject to retention rules above. Once your account is deleted, we stop processing new transactions and remove your personal details, but we retain transaction records (bets placed, payouts received, deposits and withdrawals) as required by law. You have the right to request correction of inaccurate information—for example, if your registered name is misspelled, contact our support team in Jakarta, Surabaya, or Medan and we will update it.
Our ayowd99 Security and Compliance Practices
We encrypt all data in transit using TLS 1.2 or higher. Your password is salted and hashed; we never store it in plaintext. Our servers sit in secure data centres in Jakarta and Medan with restricted physical access. Database backups are encrypted and stored separately.
We implement two-factor authentication (2FA) via SMS to protect your account. We log all administrative access to your data and review logs monthly for any unauthorised activity. Our team undergoes annual data protection training.
We process your data on ayowd99 only for the purposes stated in this policy. You control your account, and you can access, export, or delete your data anytime via Account Settings.
Cookies and Tracking
Our ayowd99 website uses session cookies to keep you logged in. These cookies expire when you close your browser. We do not use cookies to track you across external websites. We do not use third-party analytics cookies (e.g., Google Analytics) that would track your behaviour outside our platform. Our mobile app (iOS and Android) does not use cookies; instead, we use secure tokens stored locally on your device.
Contact and Data Protection Officer
If you have questions about our privacy practices on ayowd99, contact our data protection team via Account Settings > Support > Privacy Inquiry. We respond within 7 business days. Our support offices operate in Jakarta, Surabaya, Bandung, Medan, and Semarang. We provide support in English and Indonesian.
This privacy policy was last updated in the current year and is effective for all ayowd99 users. We reserve the right to update this policy to reflect changes in our practices or regulations. We notify you of material changes via your account dashboard at least 30 days before the change takes effect. Continued use of ayowd99 after an update means you accept the revised policy.
Our services are available only where local law permits. Your use of ayowd99 is subject to our Terms and Conditions. If there is any conflict between this privacy policy and our terms, our terms take precedence. You are responsible for verifying that your access and use of ayowd99 comply with your own jurisdiction's data protection and gaming regulations.